Privacy Policy

Last updated: January 22, 2026

Introduction

SootheAI ("we," "our," or "us") is committed to protecting your privacy and the privacy of your family. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our baby cry analysis application and related services.

Information We Collect

Personal Information

  • Account information (email address, name)
  • Baby profile information (name, birthdate, age)
  • Usage data and preferences

Audio Data

When you use our cry analysis feature, we process audio recordings of your baby's cries. These recordings are used solely for analysis purposes and are processed in real-time. We do not permanently store raw audio recordings on our servers.

Usage Information

  • Cry analysis results and patterns
  • Sleep, feeding, and diaper tracking logs
  • App usage statistics and preferences

How We Use Your Information

We use the collected information to:

  • Provide and improve our cry analysis services
  • Generate personalized insights and recommendations for your baby
  • Track patterns and trends in your baby's behavior
  • Send you relevant notifications and updates
  • Improve our AI models and service quality (using anonymized data only)
  • Provide customer support

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our application
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Limited access to personal data by authorized personnel only

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent at any time

Children's Privacy

Our service is designed for parents and caregivers to use with their babies. We collect baby profile information solely for the purpose of providing age-appropriate guidance and tracking. We take extra care to protect this information and ensure it is used only for the intended purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@getsoothe.baby